User Terms

Welcome to FLOW, a product of Scalebound Media. By accessing or using FLOW, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the platform. 1. Acceptance of Terms By registering, accessing, or using FLOW, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the platform. 2. Description of Service FLOW provides an AI-powered WhatsApp automation platform that enables businesses to: * Automate conversations * Send broadcasts and follow-ups * Build chatbots * Manage leads and customer interactions 3. User Responsibilities You agree to: * Provide accurate and complete information during registration * Use the platform in compliance with all applicable laws and regulations * Not misuse the platform for spam, fraud, or illegal activities * Ensure proper consent before messaging any user via WhatsApp 4. WhatsApp & Third-Party Compliance FLOW operates using WhatsApp APIs and related services. Users must: * Follow WhatsApp Business policies and guidelines * Avoid sending unsolicited or unauthorized messages * Understand that violations may result in account suspension FLOW is not responsible for any actions taken by WhatsApp due to user violations. 5. Account Usage & Security * You are responsible for maintaining the confidentiality of your account credentials * Any activity under your account is your responsibility * FLOW reserves the right to suspend or terminate accounts involved in misuse 6. Payments & Subscriptions * Certain features of FLOW may require a paid subscription * All payments are non-refundable unless explicitly stated * Failure to pay may result in suspension of services 7. Data Usage & Privacy * FLOW processes user data to provide services effectively * We do not sell user data to third parties * For full details, refer to our Privacy Policy 8. Service Availability We aim to provide uninterrupted service, but we do not guarantee: * Continuous availability * Error-free operation We may perform maintenance or updates without prior notice. 9. Limitation of Liability FLOW shall not be liable for: * Loss of business, revenue, or data * Indirect or consequential damages * Issues arising from third-party platforms (e.g., WhatsApp, Meta) 10. Termination We reserve the right to: * Suspend or terminate accounts that violate these terms *Restrict access without prior notice if misuse is detected 11. Modifications to Terms FLOW may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated terms. 12. Contact Information For any questions regarding these Terms, please contact: flow@scaleboundmedia.com By using FLOW, you acknowledge that you have read and agreed to these Terms and Conditions.